Setting up MFA for Better Pain Management

We're committed to the security of your personal and professional data. Please follow these steps to set up and use multi-factor authentication (MFA) as a part of your Better Pain Management module.

1 - Install the Microsoft Authenticator App  

Installing and using MFA is simple. Click here to download the app for IOS devices or here for Android devices. You can get additional support on the Microsoft Support website.

2- Set up two-factor authentication within your account 

Two-factor authentication has been enabled for your account, and you will be prompted to set up when you log in.  

  • Add a new profile to your chosen authenticator by scanning the QR code presented to you on the Enable Two Factor Authentication pop-up window or by entering your personal code.
  • Follow the instructions in your authenticator app to save your ‘Brightspace’ code for future reference.
  • When you have completed the setup process, log out of Brightspace and attempt to log back in. A prompt appears for your code.
  • Enter your code and click Submit. You are logged into Brightspace.

You will now be set up with MFA. Next time you log in, you will only be asked to retrieve the ‘one time’ code from your app.

Learn more about MFA

Visit our Protecting your data page to find out more about multi-factor authentication and other data protection initiatives.